- LOVE THERAPY
- My Shopping Cart
- Creative Scruples
Cancellation and Refund Policy – please read!
When you buy our products, your purchase is covered by our 30-day money-back guarantee. If you are, for any reason, not entirely happy with your purchase, we will gladly issue a full refund. We create, develop,test and sell sustainable products for fashion/interiors, prints, arts and crafts to the highest specifications that meet the standard and level of satisfaction expected by our customers worldwide. We back our products with a special guarantee. To request a refund, simply contact us with your purchase details within thirty working (30) days of your purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are not being provided for products returned damaged, defaced or not in the original packaging. Shoes that are ordered from this website will not be refunded if already worn, for hygenic reasons, unless there is a manufacturing, structural fault. Refunds are processed within a 21 day period.This does not affect your statutory rights.
Adeysapphire Design Studio and Sustainable Products, believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is made within 48 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.